Drysdale Trading Group
Privacy Policy
Last Updated: April 2025
This Privacy Policy explains how Drysdale Capital LLC d.b.a. Drysdale Trading Group, referred to herein as “DTG,” “we,” “us,” or “our,” collects, uses, stores, shares, and protects information when you visit our websites, purchase our products, join our memberships or communities, attend live sessions, download resources, communicate with us, or otherwise interact with our services.
This Privacy Policy applies to our websites, including drysdaletradinggroup.com, and to any DTG-operated products, services, courses, memberships, communities, newsletters, downloads, events, webinars, live sessions, recordings, SMS communications, email communications, and related offerings.
By using our websites, products, services, or communities, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information directly from you, automatically through your use of our websites and services, and from third-party platforms that help us operate our business.
Information You Provide to Us
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Billing address
Shipping address, if applicable
Payment-related information
Username or social media handle
Discord username or community profile information
Account registration information
Product or membership preferences
Survey responses
Testimonials, reviews, comments, messages, or feedback
Coaching application responses
Event registration details
Communications with DTG support or team members
Trading-related information you voluntarily share, such as screenshots, journals, trade examples, goals, or questions
We do not intentionally request sensitive personal information unless clearly necessary for a specific purpose. You should avoid submitting sensitive personal, financial, medical, legal, or confidential information through our websites, forms, communities, or public channels unless specifically requested and appropriate.
2. Payment Information
Payments may be processed through third-party payment processors, membership platforms, checkout providers, or e-commerce platforms.
DTG does not generally store full credit card numbers or full payment credentials on our own systems. Payment information may be collected, stored, and processed by third-party providers according to their own privacy policies and terms.
We may receive limited payment-related information, such as:
Name
Email address
Billing details
Purchase history
Subscription status
Payment status
Transaction ID
Last four digits of a payment card
Chargeback or refund information
Tax-related transaction data where applicable
3. Information Collected Automatically
When you visit our websites or interact with our digital services, we may automatically collect certain information, including:
IP address
Browser type
Device type
Operating system
Referring website
Pages viewed
Time spent on pages
Clicks and navigation behavior
Approximate location based on IP address
Cookies and similar tracking technologies
UTM parameters and campaign attribution
Email open rates and link clicks
Website performance and diagnostic data
This information helps us understand how users interact with our website, improve user experience, measure marketing performance, troubleshoot technical issues, and secure our systems.
4. Cookies and Tracking Technologies
We may use cookies, pixels, tags, web beacons, analytics scripts, session replay tools, advertising pixels, and similar technologies.
These technologies may be used to:
Remember your preferences
Keep you logged in
Improve website performance
Analyze website traffic
Track conversions
Measure advertising effectiveness
Retarget visitors with relevant offers
Understand user behavior
Prevent fraud and abuse
Improve our products and services
Third-party platforms such as analytics providers, advertising networks, social media platforms, payment processors, and marketing tools may also use cookies or tracking technologies.
You may be able to disable cookies through your browser settings. However, some parts of our websites or services may not function properly if cookies are disabled.
5. How We Use Your Information
We may use information we collect for the following purposes:
To provide our websites, products, services, memberships, courses, communities, tools, and events
To process purchases, subscriptions, renewals, cancellations, refunds, and payments
To create and manage user accounts
To provide customer support
To deliver free resources, guides, downloads, and educational materials
To send transactional emails, receipts, account updates, and service notices
To send marketing emails, newsletters, promotions, and announcements
To send SMS or text messages where you have provided consent
To personalize your experience
To improve website functionality and user experience
To analyze business performance and marketing effectiveness
To manage applications for mentorship, coaching, or Inner Circle programs
To moderate communities and enforce community standards
To prevent fraud, abuse, spam, unauthorized access, and security incidents
To comply with legal, tax, accounting, regulatory, or contractual obligations
To protect the rights, safety, property, and interests of DTG, our users, and others
To evaluate testimonials, reviews, feedback, and user-submitted content
To operate affiliate, sponsor, referral, or partner programs
6. Trading Education and Community Information
DTG is a trading education company. As part of our services, you may voluntarily share information related to trading, learning goals, account challenges, trading screenshots, journal entries, trade examples, questions, comments, or performance-related details.
You are responsible for deciding what you share.
Do not submit or post private financial account information, brokerage login credentials, prop firm account credentials, full account numbers, Social Security numbers, tax documents, bank statements, medical information, or other sensitive information in DTG communities, forms, chats, or live sessions.
If you share trading screenshots, journal entries, testimonials, comments, or results, DTG may use them as described in this Privacy Policy and our Terms and Conditions.
7. Live Sessions, Recordings, and Community Participation
DTG may host live trading sessions, webinars, coaching calls, group classes, Q&A sessions, community events, Discord discussions, or other interactive experiences.
When you participate in these environments, your name, username, profile image, voice, video, messages, comments, questions, screen name, or other participation may be visible to DTG, instructors, moderators, and other participants.
Live sessions may be recorded. Recordings may be used for educational, internal, promotional, archival, or commercial purposes.
Do not share anything in live sessions or community areas that you do not want seen, heard, recorded, stored, or potentially reused.
8. Testimonials, Reviews, Screenshots, and User Content
If you submit testimonials, reviews, comments, feedback, screenshots, trade results, payout examples, messages, or other content to DTG, we may use that content for business, educational, marketing, promotional, or operational purposes.
We may edit testimonials or comments for length, grammar, clarity, formatting, privacy, or readability, but we will not intentionally change the substantive meaning.
Where appropriate, we may remove or obscure identifying details. However, you should not submit confidential or sensitive information unless you understand and accept how it may be used.
9. Email Marketing
If you provide your email address, you may receive emails from DTG, including:
Educational content
Product updates
Free resources
Event announcements
Membership information
Promotional offers
Newsletters
Transactional messages
Account-related notices
Community updates
You may unsubscribe from marketing emails using the unsubscribe link included in those emails.
Even if you unsubscribe from marketing emails, we may still send transactional or administrative emails related to purchases, subscriptions, accounts, legal notices, or service-related matters.
10. SMS and Text Messaging
If you provide your phone number and consent to receive text messages, DTG may send SMS messages related to offers, reminders, events, account updates, community announcements, or educational content.
Message and data rates may apply.
You may opt out of SMS communications by following the instructions provided in the message, such as replying “STOP,” where supported.
We may use third-party SMS providers to send and manage text messages.
11. How We Share Information
We do not sell your personal information in the traditional sense of selling customer lists for money.
However, certain privacy laws may define “sale” or “sharing” broadly to include advertising, analytics, retargeting, affiliate tracking, or cross-context behavioral advertising. Depending on how our website is configured, some uses of cookies, pixels, or advertising technologies may be considered “sharing” or “selling” under certain laws.
We may share information with:
Payment processors
Membership platforms
Website hosting providers
Email marketing providers
SMS providers
Analytics providers
Advertising platforms
Customer support tools
Course hosting platforms
Community platforms, including Discord or similar services
Webinar or video hosting platforms
Affiliate, referral, or sponsor platforms
Contractors, employees, moderators, instructors, and service providers
Accountants, attorneys, tax professionals, insurers, and compliance advisors
Government authorities, courts, regulators, or law enforcement where legally required
Business successors in connection with a merger, sale, acquisition, restructuring, or transfer of assets
We require service providers to use personal information only for the purposes of providing services to us, unless otherwise permitted by law.
12. Third-Party Platforms and Links
DTG may use or link to third-party platforms, including but not limited to:
Payment processors
Whop or other membership platforms
Discord
TradingView
YouTube
Google
Meta/Facebook/Instagram
TikTok
X/Twitter
Email marketing platforms
SMS platforms
Webinar platforms
Affiliate platforms
Analytics and advertising providers
Brokers, prop firms, sponsors, or trading technology providers
When you click a third-party link or use a third-party platform, your information may be collected and processed by that third party according to its own privacy policy and terms.
DTG is not responsible for the privacy practices, security practices, policies, content, or conduct of third-party websites, platforms, or providers.
You should review the privacy policies of any third-party platforms you use.
13. Affiliate, Sponsor, and Referral Tracking
DTG may participate in affiliate, referral, sponsor, or partner programs. If you click an affiliate link, use a coupon code, register through a partner link, or interact with a sponsor, we or the third party may collect information related to that interaction.
This may include:
Click data
Referral source
Coupon code usage
Purchase or sign-up confirmation
Commission eligibility
Account opening or deposit status, where applicable
Campaign attribution data
DTG may receive compensation when you purchase, register, deposit, or take certain actions through affiliate or sponsor links.
14. Analytics and Advertising
We may use analytics and advertising tools to understand website usage, improve services, and promote DTG offerings.
These tools may collect information such as:
Pages visited
Time on site
Click activity
Device information
Browser information
Approximate location
Conversion events
Campaign source
Advertising interactions
Retargeting data
Advertising platforms may use this information to show you DTG-related ads or measure ad performance.
You may be able to control certain advertising preferences through browser settings, device settings, cookie banners, or the settings provided by advertising platforms.
15. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on:
The nature of the information
The purpose for which it was collected
Whether you maintain an active account or subscription
Legal, tax, accounting, or reporting obligations
Fraud prevention and security needs
Dispute resolution
Contract enforcement
Backup and archival requirements
When information is no longer needed, we may delete, anonymize, aggregate, or securely retain it as permitted by law.
16. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no website, platform, system, database, transmission, or storage method is completely secure.
You are responsible for protecting your own login credentials, devices, accounts, and passwords.
If you believe your interaction with DTG is no longer secure, contact us promptly.
17. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information
Request a copy of personal information
Opt out of certain marketing communications
Opt out of certain targeted advertising or data sharing
Restrict or object to certain processing
Withdraw consent where processing is based on consent
Appeal a denied privacy request, where required by law
To submit a privacy request, contact us using the information listed in the “Contact Us” section below.
We may need to verify your identity before fulfilling certain requests.
18. California Privacy Rights
If you are a California resident, California privacy laws may provide specific rights regarding personal information.
Depending on whether DTG is subject to applicable California privacy requirements, California residents may have rights to:
Know what categories of personal information are collected
Know the purposes for collection, use, disclosure, sale, or sharing
Know the categories of third parties to whom information is disclosed
Access personal information
Delete personal information
Correct inaccurate personal information
Opt out of the sale or sharing of personal information
Limit the use of sensitive personal information, where applicable
Not be discriminated against for exercising privacy rights
As described above, DTG does not sell personal information in the traditional sense. However, some advertising, analytics, retargeting, or affiliate tracking technologies may be considered “sharing” or “sale” under certain privacy laws.
If applicable, DTG will provide a method for California residents to exercise their rights, including any required opt-out mechanisms.
19. Categories of Personal Information We May Collect
Depending on your interaction with DTG, we may collect the following categories of personal information:
Identifiers, such as name, email address, phone number, username, billing details, IP address, and account identifiers
Commercial information, such as purchases, subscriptions, products viewed, and transaction history
Internet or network activity, such as website usage, device data, browser data, cookies, and analytics data
Geolocation data, such as approximate location derived from IP address
Audio, electronic, or visual information, such as live session recordings, video participation, or submitted images
Professional or educational information, if voluntarily provided in applications, surveys, or coaching forms
Inferences, such as product interests, membership preferences, or engagement patterns
User-generated content, such as comments, testimonials, messages, screenshots, questions, and feedback
We do not intentionally collect sensitive personal information unless necessary and appropriate for a specific service, and we do not ask users to provide sensitive financial account credentials or private brokerage login information.
20. Children’s Privacy
DTG websites, products, services, communities, and educational materials are intended for adults and are not directed to children under 13.
We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
If you believe a child has provided personal information to DTG, contact us promptly.
21. International Users
DTG is based in the United States.
If you access DTG websites or services from outside the United States, you understand that your information may be collected, processed, transferred, and stored in the United States or other countries where our service providers operate.
Privacy laws in those jurisdictions may differ from the laws in your location.
By using DTG websites or services, you consent to the transfer and processing of your information as described in this Privacy Policy, where permitted by law.
22. Do Not Track Signals
Some browsers offer “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, our websites may not respond to all Do Not Track requests.
Where required by applicable law, we will honor recognized opt-out preference signals or provide other privacy choice mechanisms.
23. Security, Fraud Prevention, and Abuse Monitoring
We may use personal information and technical data to detect, prevent, and respond to:
Fraud
Spam
Unauthorized access
Payment abuse
Chargeback abuse
Account sharing
Intellectual property violations
Harassment or misconduct
Platform abuse
Security incidents
Violations of our Terms and Conditions
This may include reviewing account activity, payment activity, IP address data, login behavior, community conduct, and communications with DTG.
24. Business Transfers
If DTG is involved in a merger, acquisition, sale, financing, restructuring, bankruptcy, transfer of assets, or similar business transaction, personal information may be transferred as part of that transaction.
Any successor entity may continue to use personal information consistent with this Privacy Policy unless otherwise disclosed.
25. Legal Compliance and Protection
We may disclose personal information when we believe it is necessary or appropriate to:
Comply with applicable laws or regulations
Respond to subpoenas, court orders, or legal process
Cooperate with law enforcement or government authorities
Enforce our Terms and Conditions
Protect DTG’s rights, property, safety, and business interests
Protect users, customers, team members, or the public
Investigate fraud, abuse, security issues, or misconduct
Defend against legal claims
26. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we update it, we will revise the “Last Updated” date at the top of this page.
Your continued use of DTG websites, products, services, communities, or communications after an updated Privacy Policy is posted means you acknowledge the updated policy.
You should review this Privacy Policy periodically.
27. Contact Us
For privacy questions, requests, or concerns, contact:
Drysdale Capital LLC d.b.a. Drysdale Trading Group
Email: chris@drysdaletrading.com
Website: drysdaletradinggroup.com
Mailing Address: 7901 4th St N, Ste 300, St. Petersburg, FL 33702
28. Privacy Request Instructions
To submit a privacy request, please email us at:
chris@drysdaletrading.com
Please include:
Your name
Your email address associated with DTG
The nature of your request
Any relevant account or purchase details
The jurisdiction where you reside, if relevant
We may request additional information to verify your identity before processing certain requests.
We will respond within the timeframe required by applicable law.
29. Acknowledgment
By using DTG websites, products, services, communities, memberships, courses, live sessions, downloads, or communications, you acknowledge that you have read and understood this Privacy Policy.
You further acknowledge that DTG may collect, use, disclose, and retain information as described in this Privacy Policy.
Trading involves substantial risk. Drysdale Trading Group provides education and tools only; no result, payout, income, or performance is guaranteed.